The followings are the types of information we collect when you register for and use Marsan Exchange Services:
1.1 Information You Provide to Us When Registering
When you create a Marsan Exchange Account, you provide us with your email address, name, date of birth, nationality, gender, signature, utility bills, home address, password, and other information to help us identify you (“Identification Information”). You can also choose to add a phone number for SMS or Google Authenticator account for Two-Factor Authentication to improve account security.
If you agree to use biometric authentication methods to log in or use Marsan Exchange services, such as fingerprint recognition and facial recognition, you need to provide us with the corresponding information, such as the fingerprint information and facial information, and your consent to the processing of your biometric data.
1.2 Information We Collect to Comply with Regulatory Policies
To comply with Canadian regulatory standards, local industry regulatory standards, and government orders in different aspects such as Anti-Money Laundering (AML), Know-Your-Client (KYC), and Counter-Terrorist Financing (CTF), Marsan Exchange is required to collect personal information in addition to Identification Information, such as identity documents (including passport, driver's license, national identity card, state ID card, tax ID number, passport number, driver's license details, national identity card details, visa information, etc.), proof of address, source of fund declaration, purposes of fund documents, and source of wealth (“Regulation Information”). We will explain to you the content and requirements of such personal information each time we collect information and we reserve the right to change the content and requirements of the collected information as the Canadian regulatory standards, local regulatory standards or government orders change. This provision applies to both personal and institutional Marsan Exchange Accounts.
1.3 Information We Collect as You Use Marsan Exchange Services
a. Service Usage Information
Through your access to and use of Marsan Exchange Services, we may monitor and collect tracking information related to usage including but not limited to your phone number, access date and time, device type and device identification, operating system and hardware setting, browser type, and information derived from SIM card, network operator, IP address, GPS, base station and WLAN (“Service Usage Information”). This information may be directly obtained by Marsan Exchange or through third-party service providers. The collection of Service Usage Information helps our systems to ensure that our interface is accessible for users across all platforms and can aid during criminal investigations.
b. Transaction Information
c. Communication Information
- all messages, requests or other information you send in the course of your contact with Marsan Exchange;
- all communications and file attachments in connection with your transactions with other users or other data generated primarily through your communications with them.
d. Financial Information: